Ordering, delivery and cancellations

Terms version: 5 November 2026. Seller: LOCALTECHMAN LTD, company 15261552, registered office 190 Forest Road, London E17 6JG. Contact: localtechman33@gmail.com or call us.

What you are buying

Your basket and Stripe checkout show the products, quantities and total in pounds. We are not VAT registered. No VAT is added. The eight fixed designs shown are the current range; custom printing and stainless steel are not included. Programmed products use your supplied public destination. Self-setup products are supplied unconfigured with instructions. Do not supply passwords. We test the NFC tap and QR destination before sending programmed items.

Dispatch and delivery

UK delivery is included for programmed cards, tag packs and packages with hardware. An order containing only self-setup cards has £2.99 UK delivery. We dispatch programmed products within 1–2 working days after cleared payment and receipt of a valid destination and all necessary details or approvals. For packages creating a new profile or menu, this dispatch period starts after the destination is ready and approved. Dispatch means posting, not arrival. Carrier transit time varies; we will tell you if there is a delay. Goods will be delivered within 30 days of the contract unless another date is agreed. We contact you about any unavailable item or problem with your brief.

Setup services and scope

Google Review Starter (£49) covers one eligible business profile setup and one Google card. Google Business Profile itself is free. You retain ownership; Google controls eligibility, verification and approval and may need your participation. No rankings, reviews or verification are guaranteed. Ownership disputes and reinstatements are separately quoted.

Café Menu Starter (£49) covers up to 40 supplied items, a PDF of up to two pages, one mobile menu page, one consolidated revision, five menu tags and the first year of basic hosting. Business Plus (£99) combines the Google profile setup and menu package with five menu tags; no additional Google card is included. PDF-only menu design (£49) covers one A4 page, up to 30 supplied items and one consolidated revision; printing is excluded. Existing-PDF hosting (£49) covers putting your supplied PDF online with the first year of basic hosting. You must approve menu content, prices and allergen information; we do not provide allergen advice. Setup completion times are agreed after reviewing your brief and any third-party verification requirements.

Hosting and changes

Hosted packages include 12 months from the page going live. From year two renewal is £39 per year, by separate agreement, with no automatic charge or subscription started at checkout. Renewal includes hosting and two small update batches per year, each up to 10 text or price edits, with no rollover. Extra small batches cost £15. Redesigns, extra pages and custom domains need a separate quote. Hosting is for a view-only menu, not online ordering or payments. You can decline renewal; the hosted page will then end after the paid period. We will contact you before expiry. Download your supplied PDF to retain a copy. Annual renewal includes no new hardware. Renewing customers may request 10% off replacement items, excluding delivery/setup and without combining bundle offers.

Consumer cancellations and returns

If you buy as a consumer online, you can tell us you are cancelling goods within 14 days after receiving them, and then have another 14 days to return them. You may inspect items as you would in a shop. You pay the direct return postage for a change of mind; contact us for return instructions and an appropriate return address. Do not send goods to the registered office without checking. Your cancellation does not need our prior approval. We refund the goods and standard outbound delivery within 14 days after receiving the goods back or evidence you sent them, whichever is earlier. A deduction may apply for handling beyond what is needed to establish their nature, characteristics and functioning. We do not exclude ordinary cancellation rights merely because a reprogrammable fixed-design product has been linked to your business.

For a service, the cancellation period is 14 days after the contract is made. Unless you expressly request an early start, we arrange service work after that period. If you request an early start and then cancel, a proportionate amount for work supplied may be payable. Your service cancellation right ends once the service is fully performed only if you expressly requested early performance and acknowledged this consequence. Buying business equipment for your trade may be a business purchase rather than a consumer purchase; these consumer cancellation rules do not remove any applicable statutory rights.

Faulty, damaged or misdescribed products are handled separately from change-of-mind returns. Contact us promptly; your statutory rights remain. We cover reasonable return costs for confirmed faults. Refunds go to the original payment method. Contact us if there is a problem with a service; we will discuss an appropriate remedy under your applicable rights.

How to cancel

Email localtechman33@gmail.com with a clear statement. You may use this form, but do not have to: “To LOCALTECHMAN LTD: I give notice that I cancel my contract for [goods/services]. Order reference: ___. Ordered on / received on: ___. Name: ___. Address: ___. Date: ___.” A signature is required only if sent on paper. Keep a copy of your notice.

Order confirmation and help

After confirmed payment, use the download on the payment-status page to keep your order summary and these terms. Stripe handles payment details; we retain the order selection and supplied setup instructions to fulfil the order. See our privacy notice. Contact us with your order reference for support or a complaint.