Terms & warranty

Service availability

Local Tech Man is contactable 24 hours a day, seven days a week. Collection, drop-off and on-the-spot repair may be offered across London depending on the device, fault, parts, location and technician availability. Contactability does not guarantee an immediate appointment or repair.

One-year parts warranty

Replacement parts supplied and fitted by Local Tech Man are covered for one year from the repair date against defects in that supplied part. The warranty does not cover unrelated faults, data, software or normal battery wear unless specifically agreed in writing.

What can void the warranty

• Accidental, impact, pressure, liquid, fire or cosmetic damage after the repair.
• Misuse, neglect, improper charging, extreme conditions or failure to follow care advice.
• The device being opened, altered or repaired by another person or business after our repair.
• Damage caused by third-party accessories, chargers, software, malware or unauthorised modifications.
• Removal or damage of warranty labels, serial identifiers or supplied-part markings where these are required to verify the repair.
• Failure of a different component, a pre-existing issue or a fault not caused by the warranted replacement part.

We will inspect any warranty claim before deciding whether it is covered. Nothing in these terms limits rights that cannot legally be excluded under UK consumer law.

Before handing over a device

Please back up important data where possible, remove passwords when requested for testing, and tell us about liquid exposure, previous repairs and known faults. Never send passwords or payment details through the AI assistant.

Questions

Call 07492 733330, message via WhatsApp, or email localtechman33@gmail.com.